Customer Service and Fraud Protection - the Great Dichotomy

Customer Service and Fraud Protection - the Great Dichotomy

Financial crimes can be complex, often spanning national borders. Combatting them involves a range of challenges, including:

  • Correctly identifying a bank's "customer";
  • Understanding hidden patterns and relationships among customers;
  • Covering the cost of investigations and compliance reporting;
  • Reducing false positives;
  • Increasing detection speed.

Download this white paper to learn how to counter these challenges with cost-efficient counterfraud measures.




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