As the global eCommerce market grows and fraudster methodology evolves, new fraud management approaches and tools are being introduced at a fast pace. Trying to stay on top of developments in the eCommerce fraud prevention landscape can be overwhelming and time consuming.
This guide is a comprehensive series of...
While organizations have taken countless measures to strengthen the security of their online resources, criminals have begun to eye a far more appealing and lucrative target: the contact center. It's what Gartner calls "an epicenter of vulnerability."
From hard-dollar losses and added overhead to combat the...
In 2019, an estimated 10% of the dollar value that reaches online
checkout will fail payment authorization, resulting in
approximately $340 billion worth of potential eCommerce revenue
going unrealized. An estimated 70% of these orders are placed by
legitimate customers who can afford the purchase.
...
New account fraud is rising and within that, Identity Fraud is clearly the winner. The vast majority of such cases involved the abuse of an innocent victim's identity, rather than a fictitious identity. The availability of large amounts of personal information obtained from hacking, phishing or data breaches continues...
Combating fraud is an ever-escalating arms race. If your organization is investigating anti-fraud solutions to stop fraud losses, lower false positives, or reduce manual workload, join this webinar. Our fraud experts will explain the top 10 technology requirements to consider - as well as their business impact, so you...
Despite the harsh reality that card not present (CNP) fraud is a serious problem that which is only getting bigger as the eCommerce market continues to grow, senior management is not giving this issue the attention that it deserves.
Some executives fail to recognize the correlation between fraud management and the...
Not only do holiday sales start earlier every year, over the past 20 years we've witnessed the birth of new cyber holidays. Data from previous holiday seasons reveals that shopping behavior and fraud trends are not consistent throughout he holiday season but are in fact comprised of four sub-seasons, each with its...
With a growing array of digital channels available, customers seemingly have infinite possibilities for how they choose to do business as evidenced by the more than 200% growth in mobile transactions in the last three years. Winning in this new era means rising to the challenge of meeting an entirely new set of...
3D Secure 2.0 is expected to have a profound impact on the payments industry by accelerating digital commerce and offering a better user experience with increased fraud protection for card-not-present transactions. Yet, issuers, payment processors, and merchants continue to struggle with many questions on the road to...
For banks, combating fraud is an ever-escalating arms race. If
your bank is investigating anti-fraud solutions to stop fraud
losses, lower false positives, or reduce manual workload, join
this webinar. Our fraud experts will explain the top 10
technology requirements to consider - as well as their...
The latest edition of the ISMG Security Report features an analysis of a new Government Accountability Office report on the causes of last year's massive Equifax breach. Also: An update on the role of tokenization in protecting payments.
For retailers, the benefits of selling gift cards extend well beyond the initial revenue. The purchase ensures a future shopping trip, and when redeeming gift cards, customers spend an average of 20% more than the value of the card. Considering their widespread popularity (93% of US consumers receive or give at least...
Successfully committing Card Not Present (CNP) fraud hinges on the thief's ability to convince the merchant that they are, in fact, the legitimate card holder. But when it comes to shipping, a fraudster can't flat out lie about their location - because then they won't get their goods! There are tricks that these...
Merchants reviewing online orders for card not present (CNP) fraud often rely on strict rules-based systems to decline transactions based on "risky" indicators. Although these types of processes can help reduce chargebacks, they also lead to high false decline rates and a less-than-ideal shopping experience for...
According to a recent global fraud study, over 90% of eCommerce merchants use the same tools to manage fraud across both web and mobile transactions. While over 80% of merchants support mobile shopping, only 52% track fraud rates by channel.
As mCommerce becomes more prominent, neglecting to adjust fraud management...
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