From Facebook to Twitter, the new era of business communication and collaboration requires involvement of senior leaders to guide an organization's social media strategy and engagement. It's a big role, and it comes with significant responsibilities.
Once a CEO understands the value and risks catered through mobile functionality, it is easier to discuss mobile innovations, policy and how the company can then strike a balance to meet customer and employee requirements.
What if, while searching the Internet, you come across a Facebook profile of one of your employees, including inappropriate pictures and personal remarks on the supervisor? What does this mean to you as an employer? And what can you do about it?
Fraud attempts will escalate, not diminish, as new threats and channels blossom in 2011. Growth in mobile banking and the use of social networks are expected to pose new security challenges, experts say.