Job Description Summary
This is a key role supporting the design, build, implementation, and administration of the Third Party Risk Management (TPRM) Program. Lead and drive efforts to define and build program standards/protocol, and execute activities that deliver, operationalize, maintain, and mature the TPRM program.
Job Description Responsibilities Coordinate with key first, second, and third line of defense stakeholders and Aegon global partners to collect and document requirements and incorporate into program standards and protocols during program build, and as part of continuous improvement and maturation. Partner with key control partners (e.g. Info Security, BCP, Compliance, Privacy, Model Risk, Finance, Architecture, etc.) to ensure applicable control sub-processes are identified, documented, and appropriately incorporated in the TPRM Program. Support the Program’s creation and roll out of new processes, procedures, tools, templates and technologies or infrastructure necessary to operationalize the Program. Provide thought leadership in defining alternate risk practices and protocols for non-traditional third party populations. Lead change management efforts to promote change adoption of program requirements. This includes activities such as communications planning, delivering roadshows, promoting education and awareness, conducting impact analysis of program requirements, identifying future program improvement opportunities, coordinating releases of program changes or new requirements, and providing support to the user/stakeholder community. Coordinate with owners of risk and sourcing platforms (e.g. OneSumX, Ariba, JIRA, etc.) to ensure these technologies are set up to support the program’s business process and requirements. Develop and deliver materials to promote education and awareness of the TPRM Program, including preparing communication plans and messaging, participating in town halls, roadshows, training sessions, etc. Establish program reporting protocols through defining reporting metrics, delivering reporting analytics, creating reporting dashboards and other reporting outputs as needed to communicate program key performance indicators (PMI) and status. Establish and deliver quality assurance and quality control protocols to ensure that program requirements are performed consistently and as designed. Lead the execution of program “look back” effort (i.e. retrospectively applying program requirements to existing portfolio of third-parties) necessary to satisfy regulatory or audit requirements. Prepare risk materials, and develop aggregate operational risk reports including key risk indicator dashboards. Provide consultation, recommendations, and assistance with reporting, data input, and data collection. Conduct change impact analysis as new local and global policies are released or changed, and ensure program standards and protocols are revised appropriately. Monitor and stay abreast of shifting industry trends and regulatory climate to ensure the program continues to adopt best practices and meet regulatory requirements. Qualifications Bachelor’s degree in business, finance, accounting or relevant field, or equivalent experience Five years of vendor management, third-party risk management, operational risk management, or experience in establishing third-party controls or compliance Experience working with insurance and/or financial services industry in a third-party risk capacity Experience defining and documenting standards, processes, and procedures Experience with project management, program management, or similar disciplines where change management practices are deployed Written and oral communication skills and the ability to interact with stakeholders across all disciplines of the organization Understanding of organization and industry governance, and applicable third party policy and regulations. Strong analytical and problem-solving skills Proficiency using MS Office Preferred Qualifications Experience with Ariba Working Conditions Office environment Occasional travel to meet with key stakeholders and complete change management activities
Job Description Summary