Full-time
Senior Manager - Risk Management - American Express - New York, NY

Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express. Don’t make a difference without it. Don’t live life without it.
American Express is a global services company that provides consumers and businesses with exceptional access to products, insights and experiences that enrich lives and build business success. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions.
Our direct relationships with millions of consumers, businesses and merchants worldwide - combined with our leading-edge marketing, analytical, rewards, and servicing capabilities - enable us to uniquely offer an array of differentiated experiences that enrich lives. American Express was built on service, sustained by innovation and our vision is to work hard every single day to provide the world’s best customer experience every day.
About Credit and Fraud Risk
Purposeful, ambitious, insatiable, analytical, collaborative and courageous are the hallmarks of our Credit and Fraud Risk team.
This critical team is responsible for managing enterprise risks through the customer life cycle and across all our global products. We develop industry-first data capabilities, build profitable decisioning frameworks, create machine-learning powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.
Job Responsibilities
You will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express Non-Card products as it relates to money management. You will play an influential role working closely with partners in other Risk teams, Marketing, Finance, Global Servicing Network, Legal/Compliance, Banking, and Technologies to create world-class strategies and capabilities.
The key responsibilities Include: Develop and create credit funding strategies Decide the thresholds for which consumers can access funds through quantitative analysis (for example: who is approved for a product, how much credit line do they receive, and when they attempt to use the credit, is their request approved?) Create and lead customer communication and servicing strategies Be responsible for the incorporation of new data sources and capabilities in decision-making Design and execute blueprints for next-generation of big data and analytical tools to create the best in class decision-making Partner with other functional teams across the Risk and Non-Risk groups to use standard methodologies and ensure a positive customer experience throughout the customer journey
Minimum Qualifications Advanced Degree (i.e. MBA or MS, PhD) in a quantitative field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Computer Science Advanced degree is preferred but not required given a suitable combination of formal education and experience Credit Management experience and understanding of asset & liability banking products, specifically overdraft or deposit products is preferred Good blend of analytical skills, process expertise, project management and relationship building skills Ability to handle large datasets using SAS, SQL, R, Python or other programming language Thought leadership and solution-oriented mindset Ability to think strategically and apply both quantitative methods and business insight to make things happen Ability to build strong relationships in a cross-functional environment Clear, effective written and oral communication skills Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
ReqID: 20006407
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 24, 2020, 4:05:46 PM EEO Statement American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

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