Senior Business Analyst, Vendor Management - UnitedHealth Group - San Antonio, TX

Here's the thing about challenges. They provide limitless opportunities for greatness. And what we have in mind for you is definitely big. At UnitedHealth Group, we're changing the future of health care and we have the expertise, advanced technology and global resources to make it happen. As a Senior Business Analyst, you'll work with the brightest minds in the business and find yourself digging deep to find the solutions to help people live healthier lives. You'll be responsible for analyzing, reviewing and forecasting data for operational and business planning to impact the health care system. What could be more satisfying than that? Join us!

The Senior Business Analyst, Vendor Management is responsible for supporting business processes that will lead to improved efficiency and better performance for the centralized Vendor Management Program, which exists to support care delivery organizations (CDO) across OptumCare. The position is responsible for providing professional assistance, project management, and recommendations on business needs. The position is responsible for providing analysis skills, monitoring organizational performance to plan, identifying factors to determine and recommend areas of business development and enhancement, and developing clear documentation and action plans to drive processes.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities: Develops dashboards, reports, processes and procedures to ensure timely delivery of daily, weekly, monthly, annual, and ad hoc milestones to support key goals of the vendor management program Recommends and implements new or modified reporting methods and procedures to improve business processes, report content and completeness of information Manages SharePoint sites created to support key initiatives as well as audit, compile, and analyze data to create reports for various audiences including care delivery organization, Clinical Performance team, or broader OptumCare organization Serves as a liaison between departments, markets and IT for all vendor management program needs Plans, develops, implements and evaluates programs and projects, coordinates business goals and objectives, collaborates with project team members, develops measureable project goals and objectives and monitors progress to completion. Facilitates communication between team members and identifies and coordinates assignment of internal and external resources to meet project requirements Conducts project and team meetings to include meeting regularly with project team to review deliverables and deadlines. Responsible for developing and updating various types of project documentation such as communication plans, project schedules, issue logs, standard operating procedures, program inventories, etc. Responsible for documenting and updating changes to workflow, training plans, policies and procedures, as directed Performs complex business analysis using appropriate project tools and identifies best practice approaches to ensure overall success Coordinates / facilitates meetings; prepares draft agendas for review with VP and Director; issues agendas with appropriate backup materials; sets up mega meeting; takes minutes, and provides follow-up correspondence You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: Bachelor’s Degree in Health Care Administration, Business Administration, Public Health or a related field (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a Bachelor’s Degree) 3+ years of project coordination, project management, or project administration experience Intermediate / Advanced level proficiency in Excel and PowerPoint 2+ years of managed care, Care Delivery organization or quality experience Proficient in Word, Visio, Outlook, SharePoint Preferred Qualifications: 3+ years of HEDIS, CAHPS / HOS, or similar performance measure experience Medicare Stars experience, or similar performance guarantee management or quality rating system experience Experience working with vendor contracts in the healthcare industry Ability to interact one-on-one and consult with all levels of leadership Excellent oral and written communication skills Experience working in a matrixed work environment Experience working remotely

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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