Full-time
Senior Business Analyst - Enlightened Inc. - Washington, DC

We are in search of a Sr. Business Analyst to become an essential part of our team! In this role you will support the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) division.The Senior Business Analyst shall ensure that the organizational vision is captured in the ICE OCIO IT Strategic Plan and Operating Plan by supporting requirements gathering with subject matter experts and leadership. This includes supporting the alignment of the organizational technical requirements with the strategic goals and objectives in terms of its business processes, relationships, and business initiatives.Scope of Work: For the business support services, the Sr. Business Analyst shall support the Chief of Staff in updating and maintaining the ICE IT Strategic Plan for FY2021 - FY2024, the annual IT Operating Plan based on the IT Strategic Plan, provide key support in continuing the maturity of ICE IT policy management, and help to improve IT audit processes.Duties & Responsibilities: Maintain high-level overview of the organization’s core processes as a framework for establishing the initiatives and metrics required for updating the IT Strategic Plan, and creating subsequent Operational Plans.Evaluate strategic inputs to ensure that requirements gathering, results, and briefings meet the intentions of the organization, and support the overarching strategic goals and objectives.Assist the Chief of Staff in annually operationalizing the Strategic Plan to convert established initiatives and metrics into yearly Operating Plans that can be executed over the course of the four-year increments from each strategic plan.Identify subject matter experts and leverage their expertise to collect information, conduct analysis, and consolidate information for integration into updates for the Strategic and the Operating Plans.Collaborate with the Chief of Staff to develop the Strategic Performance Metrics reporting that align to the initiatives and metrics established in the Operating Plans.Integrate the Operating Plan goals into the updated annual OCIO Kanban board using JIRA or other applicable tool that may be adopted in the future.Monitor division progress on the Kanban board in achieving the metrics from the Operational Plans and create Strategic Performance Metrics reporting on the Kanban board to track results.Support the Chief of Staff in coordinating division responses to monthly updates for Operating Plan goals and weekly (or as assigned) updates for action items.Develop and maintain processes, guides, and means to support tracking, integration, and oversight of Operating and Strategic planning initiatives to improve the effectiveness and efficiency of operations to support project benefits and return on investmentUtilize knowledge of the Government Performance and Results Modernization Act (GPRMA) to improve performance management for the ICE Strategic and Operating Plans.Conduct analysis of existing and future IT policy practices within OCIO that support the achievement of ICE IT Strategic Goals and Objectives.Maintain a log of all existing policy requirements.Identify deficiencies in current ICE IT policy management and work with COS and applicable stakeholders to establish adequate ICE IT policy management processes to address gaps.Conduct analysis of existing and future IT audit practices within OCIO that support the achievement of ICE IT Strategic Goals and Objectives.Monitor major development programs within ICE and understand implications for IT development.Utilize project management best practices to support, as needed, the scheduling of focus meetings, working group sessions, execution of activities and assist in the organization, coordination, and execution to meet objectives of the contract.Leverage relationships with the Chief of Staff, Division Leadership, and subject matter experts in the organization to identify current processes to recommend improvements. Analysis and solutions should include, but not be limited to:Conducting User/Stakeholder Interviews to identify current processes, project objectives, best practices, user flows, wish lists, pain points, and preferences.Performing Contextual Inquiry by observing current tasks and eliciting what they do and how/why they do it.Applying a structured approach and methodology for capturing the key views of the business unit/program/project in the context of the program.Describing the primary business functions of the assigned business unit/program/project in the context of the Program and business execution and business management functions.Incorporating strategic imperatives from senior leaders, executives, and supporting business unit managers as they leverage business artifacts to create their business plans.Providing direct input into the work cycle that supports the achievement of key goals, planning and execution of various business scenarios, and delivery of bottom line business value.Enumerating, analyzing, cataloging, and suggesting improvements to the strategic, core and support processes of the business unit/program/project, as needed, to support strategic and operational goals.Employ tactical methodologies to education ICE OCIO audiences about new or existing capabilities or initiatives.Performing continuous assessment and recommend improvements to existing processes to support business and strategic goals.Communicate and report progress on all activities.Track risk management to ensure projects stay on schedule.Skills & Experience: Bachelors’ Degree in Business Administration, Information Systems or a similar field of study. A well-balanced mix of education and experience will be considered in lieu of degree.5+ years’ experience as a Business Analyst; 3+ years serving in the Government Contracting sector strongly desiredExcellent analytical skills, with the ability to apply data in providing solutions and driving strategic business decisionsAbility to effectively manage risk; be involved and aware of major milestones for project assignments, able to identify potential risks before they happen and guide internal and external team on mitigation.Project management experience and ability to clearly communicate priorities and timeline across teams to ensure successful project completionStrong time management and interpersonal skills and ability to adapt to frequent change·Demonstrable ability to work independently on multiple tasks with commitment and willingness to see issues through to resolutionExperience developing Strategic Performance Metrics following the Kanban methodology using JIRA or other applicable tool.Exceptional analytical and conceptual thinking skills. Excellent planning, organizational, and time management skills.Excellent documentation skills. Experience creating detailed reports.Exceptional communication skills - written, presentation skills, etc. Exceptional client facing skillsABOUT ENLIGHTENED: Enlightened delivers end-to-end IT solutions with a focus on Cybersecurity, Management Consulting, and Software Development and Integration. As part of the Enlightened team, you will contribute in a meaningful way to projects that make a difference in our nation and around the world. As one of the Washington Metropolitan-area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team.If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened.The Enlightened Candidate: Each member of Enlightened brings something new to the table, something beyond expectation. Successful “Enlightened” candidates share our “e4 I” philosophy including:Innovation: Do you look beyond the obvious, and seek out new methods and new knowledge to provide practical solutions to complex challenges?Intelligence: Do you think deeply, quickly comprehend complex information, listen and ask questions in order to solve problems on a higher plane?Intensity: Do you possess that unflinching personal drive and competitive determination to overcome any obstacle, ignore all distraction and focus on attaining the ultimate goal?Integrity: Do you maintain the highest standards of honesty and ethics, consistently demonstrating reliability and trustworthiness, even when the alternative may be the easier path?If so, you’re on your way to becoming Enlightened!WHY ENLIGHTENED? We provide a work environment that is positive, challenging, and that supports employees’ commitment to their communities. As an organization, we are dedicated to continual improvement and growth. We empower all employees to apply their unique background and expertise to serve our clients.Enlightened, Inc. is firmly committed to treating all employees, customers, and partners with fairness, dignity, and equality. This includes providing an equal opportunity work environment. We do not discriminate nor tolerate discrimination in any form to include discrimination or harassment based on age, sex, sexual orientation, ethnicity, culture, religion, disability, or financial status.Job Type: Full-timePay: Up to $120,000.00 per yearBenefits:401(k)401(k) MatchingDental InsuranceDisability InsuranceEmployee Assistance ProgramFlexible Spending AccountHealth InsuranceLife InsurancePaid Time OffParental LeaveProfessional Development AssistanceReferral ProgramRetirement PlanVision InsuranceSchedule:Monday to FridayCOVID-19 considerations:
To keep our employees as safe as possible, staff will continue to work remotely, following Federal Government (DHS) guidelines.Experience:Business Analyst: 5 years (Preferred)Work authorization:United States (Preferred)Company's website:www.enlightened.comBenefit Conditions:Waiting period may applyWork Remotely:Temporarily due to COVID-19

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