Full-time
Risk Management Specialist - LifePath, Inc. - Bethlehem, PA

Job detailsSalary$115,000 - $135,000 a yearJob TypeFull-timeContractNumber of hires for this role1Full Job DescriptionProduct Manager, Privacy/Digital Consent Management
Philadelphia, PA 19103The Service Journey product team is searching for a Product Manager with proven success in delivering digital (web and mobile app) products & services. Through close collaboration with design, development, analytics, and operations teams - you will be driving the roadmap delivery of game changing features that help customers enjoy the services they know and love.Description: · Works in an agile framework as Product Owner representing roadmap functionality and drives to deliver quality product releases.· Develops business cases and supporting documentation.· Leads product and/or cross functional working sessions as needed.· Writes user stories, drives grooming sessions and prioritizes the backlogs of multiple products and programs.· Develops detailed product features on an on-going basis, aggressively identifies opportunities for improvement, and develops implementation plans.· Directs the product planning and scheduling process according to Product, UX, and Dev capacity vs. priorities based on value delivered to the customers and business.· Initiates best practice research and benchmarking, conducts competitive analysis and develops strong understanding of stakeholders to drive development decisions.· Collaborate with cross-functional teams to launch new services, features and enhancements, with a lens for stellar and innovative customer experiences.· Coordinates with research & analytics teams to understand customer needs, and identifies possible solutions to meet those needs.· Manages, gathers, and analyzes competitive intelligence data for product lines.· Works with operations & business teams to define strategic solutions that increase self-service transactions as well as NPS and customer satisfaction.· Works closely with engineering and experience design teams to ensure delivery of a best in class product experience.· Communicates vision, status, and performance metrics to key stakeholders and business leadership on a regular basis.Requirements: · Clearly communicates concepts, ideas, and solutions· Quickly understands complex systems and processes· Demonstrates excellent project management skills, delivering projects on time· Analyzes data to drive prioritization and decision making· Consistent exercise of independent judgment· Regular and punctual attendance· Education and Experience:· Bachelors Degree or equivalent· 5-7+ years product management experience· Experience in self-service or account management product experience a plusJob Types: Full-time, ContractPay: $115,000.00 - $135,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:Monday to FridayWork Location:One locationWork Remotely:Temporarily due to COVID-19

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