Quality Assurance Analyst - Warwick, RI - Gainwell Technologies - Warwick, RI

Discovery hires the very best and brightest talent who are enthusiastic and passionate to fulfill the company’s mission of empowering people to explore their world and satisfy their curiosity. In exchange for their talent and drive, employees are provided with an engaging, diverse workplace and the resources they need to learn, thrive and grow in their careers. Job Summary The Discovery Digital team works at the crossroads of technology and entertainment to bring content from iconic television brands to our audiences over the Internet in the most delightful ways we can imagine and build. As television changes, our mission remains true to the principles that founded Discovery – we seek to ignite people’s curiosity to explore the world around them through amazing viewing experiences.
Discovery is seeking an enthusiastic Analyst to join our experienced and collaborative in-house Digital Consumer Insights team. This is a fantastic opportunity to generate and share insights with highly engaged stakeholders and support a variety of teams within digital such as Product, Design, Marketing, Content, Programming and more. Your work will span a range of both quantitative and qualitative research such as surveys, focus groups, desk research, and will directly influence the development of digital products used by millions of customers – such as our suite of TV Everywhere apps (e.g., Discovery GO, TLC GO, HGTV GO, and more.) and the newly launched discovery+ app.
If you have a track record and passion for designing, executing, and uncovering insights through custom research, then we would love to talk to you about joining our team in support of the Director of Digital Consumer Insights. Responsibilities Support Director of Digital Consumer Insights in the design and execution of a range of types of research studies, both qualitative and quantitative Assist in the programming and design set up for both surveys and moderated / un-moderated interviews Synthesize and analyze data collected from surveys and other research studies; translate research insights into actionable recommendations and direction Assist in day-to-day relationships and project logistics with external and internal partners Act as a knowledge source on the offerings of competitive sites and apps RequirementsBachelor’s degree in a related field of study1+ years of experience designing and executing custom/primary research studies (quantitative research methodologies, survey design, data analysis)Strong critical thinking skills; ability to translate research findings into easily digestible, actionable insightsHighly organized and detail-oriented; ability to juggle multiple tasks and projects in a fast-paced environmentExpertise working in Excel and PowerPoint; prior experience with data analysis tools a plusUnderstanding of and experience working with metrics such as Satisfaction and Net Promoter Score desirablePrior experience or passion for working with digital media brands is a plusMust have the legal right to work in the United States
Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to all local Fair Chance Ordinances. EEO is the Law
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If you are an individual with a disability and need an accommodation during the application process, please send an email request to HR@discovery.com.

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