Quality Assurance Analyst II - Hibbett Sports/City Gear - Birmingham, AL

Overview: The Quality Assurance Analyst II is responsible for developing, managing and executing the Quality Assurance program of Hibbett Sporting Goods. The program will cover all aspects of the Hibbett IT environment. This position requires an in-depth knowledge of all areas of IT and subject matter expert for Quality Assurance. This position reports to the Information Security Officer. Responsibilities: Define, implement, train and mentor team on IT quality standards, process and procedures. Develop working knowledge of all systems and applications involved in QA testing activities. Manage entire QA process. Ensure that all environments, systems, and personnel are in place prior to start of QA process Coordinate all testing efforts including non-QA team member responsibilities. Manage relationships with internal and external resources including reporting results and disseminating responses. Report activities to all parties involved in the QA process. Execute QA testing activities as needed. Conduct regular quality system audits and work collaboratively to improve compliance. Initiate corrective action processes resulting from quality reviews, audits, or any other means of problem identification. Oversee Document Control and training of team for updated / new procedures. Develop and maintain a measurement capability to support management information needs on IT service delivery performance. Develop reporting capabilities and data collection standards to analyze defect data to identify trends and proactively work to improve quality. Communicate the status, results, and impacts of corrective actions to the appropriate
Develop and maintain a process to identify, monitor and control risks to IT service delivery. Develop and maintain a process to ensure the requirements of projects and products are delivered in the associated work products. Develop and lead auditing plans for work in-process and finished projects, throughout the development life cycle up to and including implementation. Ensure resolution of corrective actions is accomplished in a timely manner using sound
methods for root cause analysis, short term remediation, and permanent solutions. Participate in and review design control activities Champion continuous improvement efforts to meet or exceed quality objectives. Qualifications: 3 Years of experience in Quality Assurance. Bachelors degree required

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