Operational Risk Manager 4 - Technology & Information Risk Management - Wells Fargo - Des Moines, IA

Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company’s financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company’s shared services functions including corporate properties, security, and global services. The Finance Control Organization is a front line risk management function within Enterprise Finance. In order to accelerate the adoption of strong risk management practices and transform the Wells Fargo culture, the Enterprise Finance Control Executive team is strengthening its risk management capabilities and will be hiring a new operational risk manager for Technology, Information Security, Privacy, Records, Physical Security, & Data. This is an exciting opportunity to join a leadership team dedicated to providing Wells Fargo with world-class risk management. The Technology, Information Security, Privacy, Records, Physical Security, & Data operational risk manager is responsible for monitoring and oversight of Enterprise Finance risk in the areas of technology information security, privacy, records, physical security, & data, and is responsible for establishing and directing first line risk management practices to ensure those risk platforms are performing, functioning in a safe and sound manner, and are in compliance with regulatory requirements and guidelines from multiple jurisdictions (e.g. OCC, FRB, CFPB and other international regulators). This individual will lead a team of frontline risk professionals whose responsibilities include activities to identify, assess, measure, monitor, control and report on significant enterprise risks to ensure these enterprise risks are appropriately managed within established risk appetites and tolerances. The manager and team are expected to maintain awareness, influence, and escalate utilizing the Wells Fargo Risk Management Framework, and all policies and procedures related to technology, information security, privacy, records, physical security, and data risk management. This position will play a key role in operational risk management, primary accountability but not limited to: Technology, information security, privacy, records, physical security, and data group level risk management activities for Enterprise Finance. Ensure programs are implemented and sustained in alignment with corporate program, policy and procedural mandates. Building risk programs around policy requirements; including building executive reporting; leading gap analysis, mitigation and risk metrics. Risk assessing, reporting and as necessary escalating operational risks generated by EIT and EIS teams across Enterprise Finance to established governing bodies. Assist with maintaining an authoritative source library for technology, information security, privacy, records, physical security, and data risks and controls. Perform, coordinate, and document independent cross-functional risk assessments, aggregate risk assessments, evaluate effectiveness of internal controls, and review and credibly challenge frontline control enhancements. Review and consult with frontline to address gaps and improve the effectiveness of the risk management in these areas, paying particular attention to trends in financial services and other highly regulated industries. Provide input to the related risk policies and procedures. Provide compliance and risk management expertise and consultation to Finance Strategic Initiatives. As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Location: Phoenix, AZ is preferred; May consider Des Moines, Iowa; Minneapolis, Minnesota; Charlotte, North Carolina or other major Wells Fargo Hub locations Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
Required Qualifications
10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both 5+ years of management experience
Desired Qualifications
Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to articulate complex concepts in a clear manner Experience developing partnerships and collaborating with other business and functional areas Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
Other Desired Qualifications
Experience with conducting independent risk assessments, aggregate risk assessments, quality assurance, assessing the adequacy of policies, procedures, processes, and compliance and operational controls Proven ability to think strategically and develop executable strategic plans Strong ability to work with and influence peers, leaders and team members at all levels and across functional lines Ability to translate ambiguous ideas/issues into well-defined plans/solutions; while influencing decision-making Demonstrated ability to effectively drive and lead organizational change Ability to conduct root cause analysis Leadership and self-motivation with proven ability to be adaptable to a dynamic work environment with multiple priorities and strict timelines Ability to work independently, as well as in a team environment while establishing and maintaining effective working relationships Ability to prepare and deliver complex data in a way that is concise/understandable Demonstrated strong organizational and project management experience Operational risk experience within an IT Financial Services environment with an emphasis on regulatory compliance, technology, information security, privacy, records, physical security, & data risk management Experience building risk programs around policy requirements; including building executive reporting; leading gap analysis, mitigation and risk metrics Strong knowledge and understanding of technology, information security privacy, records, physical security, & data practices and policies (Including the Technology Risk Management Policy, Information Security Frameworks, Privacy policies, Records Management Policy, Physical security policies, Enterprise Data Governance Policy, and related policies, Standards, and best practices) Certifications in Technology and/or Information Security disciplines

Job Expectations
Ability to travel up to 15% of the time
Street Address
AZ-PHX-Northwest Phoenix: 2202 W Rose Garden Ln - Phoenix, AZ
NC-Charlotte: 401 S Tryon St - Charlotte, NC
IA-Des Moines: 800 Walnut St - Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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