Full-time
Information Security - Quality Assurance Lead Analyst - JP Morgan Chase - Hyderabad, Telangana

Hyderabad, Telangana5+ years experiencePosition Summary The Assessment & Assurance department sits within the Cybersecurity & Technology Controls’ (CTC) Governance & Controls group and owns the Risk Assessment & Measurement product.
As an independent function within Assessment & Assurance, the Quality Assurance (“QA”) Team is responsible for: Defining a technology quality management program that defines, measures and monitors quality and supports continuous improvement in line with firmwide requirements. Developing and conducting a continuous quality testing program against internal and regulatory requirements to ensure quality, completeness and accuracy of technology assessments delivered, including pre-closure review of significant issues and findings. Specifically on the centralized assessment execution model that strives to optimize control testing processes and drive efficiencies, the QA Team is integral to ensuring that the centralized assessments meet the quality requirements from internal and regulatory requirements’ aspects.
This position is part of the global QA Team and will be based in either Bengaluru or Hyderabad, India.
Primary Responsibilities
Lead and perform independent QA review activities to validate quality, completeness and accuracy of technology assessments delivered, including pre-closure review of significant issues and findings stemming from these assessments Lead analysis on QA review findings performed to discern trends and focus areas for appropriate management Develop components of the technology quality management program that includes (but not limited to) framework, methodology, policy, standard, guidelines, and QA testing runbooks
Actively cross-train in application of QA methodology and practices across technology assessments
Actively develop methods for team effectiveness; questions and investigates the reliability and integrity of data, the validity of conclusions, and the appropriateness of assumptions made Work with appropriate stakeholders (e.g. assessment leads and Information Security Managers (ISMs)) to identify meaningful improvement and operational excellence opportunities related to assessment quality, assessment process and the QA program.
Effectively communicate findings and reasonable practices to, and build and maintain meaningful collaborations with, appropriate stakeholders Effectively supports the team's collective mission and objectives through personal accountability over work tasks and business results Actively support continuous internal education practices with peers and colleagues in subject matter areas related to information security, quality assurance, and technology risk management.
Participate in additional key risk and control projects related to the enhancement of technology risk assessment and measurement programs
Qualifications: At least 13 years’ experience in information security and/or technology risk management, assurance services or risk & control assessments, including at least 5 years’ experience in executing risk & control assessments and testing.
Has a strong background in technology risks and controls, technology audit, technology regulatory controls testing, project management, and/or application and infrastructure risk and security assessments Adept at identifying, developing and negotiating quality requirements, procedures, specifications, and measurements
Adept at task prioritization and ensuring deadlines are consistently met in a high-pressure, multi-stakeholder environment whilst maintaining high quality work Effective at deep-diving and investigating issues to determine root causes, discern risk implications and successfully broker practical resolutions Proficient at identifying customer needs and requirements, and balancing the “voice of the customer” (VOC) with firmwide risk and control requirements whilst maintaining functional independence Proficient verbal and written communication skills, including the ability to effectively handle challenging conversations Proficient with Microsoft Office product suite, including Project and Visio
Strong track record of task ownership and collaboration Controls mindset that is evident by adherence to controls and standards Good, diversified knowledge of key global and regional regulations and associated technology requirements, e.g. Sarbanes-Oxley, Payment Card Industry Data Security Standard, etc. Has attained relevant professional certification, e.g. CISA, CRISC, CRMA, Six Sigma, Lean/ Kanban, and/or PMI-RMP.
The following are qualifications and experiences that are advantageous to the candidacy but not mandatory:
Familiarity with the firm's technology risk, control and/or compliance assessments and processes;
Experience with the build-out and execution of a new team, process or procedure, the ability to identify risks and issues, and the capability to successfully navigate them through to completion; and/or
Familiarity with JIRA and Agile personas.

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