About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,200 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Payments, Virtual Solutions & Innovation The PVSI group aligns and integrates groups from across Wells Fargo to focus on the delivery of the next generation of payments capabilities and advance our digital and online offerings. This group also invests in research, development and strategic partnerships dedicated to designing new customer experiences and products. This group includes Consumer Credit Cards and Retail Services, Deposit Products, Treasury Management and Merchant Services, Innovation, One Wells Fargo, Virtual Channels and Operations. The Role This position will be accountable for establishing and overseeing execution of the enterprise-wide compliance program across all functional areas and platforms for the Deposit Products Group within the overall Payments, Virtual Solutions and Innovation line of business. Role will include compliance risk assessments, development of an Annual Compliance Plan, initiative management, establishment and implementation of policies and standards, delivery of compliance training and awareness, evaluation of third party compliance risk, compliance issue management, metrics and reporting. She/He will provide strategic direction and guidance to the PVSI Compliance organization regarding execution of applicable enterprise risk and compliance programs. She/He will possess expert knowledge of the many regulations that impact the way Wells Fargo delivers its products and services customers. Primary Duties and ResponsibilitiesDirect and oversee key enterprise compliance program elements with respect to the Deposit Products Group, including compliance risk assessments, development of an Annual Compliance Plan, initiative management, establishment and implementation of policies and standards, delivery of compliance training and awareness, evaluation of third party compliance risk, compliance issue management, metrics and reporting.Provide strategic direction and guidance to the Deposit Products Group and its embedded controls staff regarding applicable laws, rules, regulations, enterprise standards and compliance-related best practices. Oversee and credibly challenge the reporting, escalation and timely remediation of compliance-related issues, deficiencies or regulatory matters.Provide reporting on the state of compliance in the Deposit Products Group to the Head of Payments, Virtual Solutions, and Innovation Compliance, appropriate committees and executive management.Oversee, credibly challenge and assess the line of business environment with respect to managing and mitigating compliance risk and establish processes to ensure effective and timely implementation of regulatory change requirements applicable to the group.Direct the implementation of effective compliance strategies to assess key risks and anticipate regulatory issues; and identify opportunities to simplify and drive consistency of solutions to strengthen compliance risk management.Support effective coordination of compliance-related regulatory examinations in Deposit Products Group, and build and maintain effective relationships with all associated regulators.Lead and actively participate as a key member of the Head of Payments, Virtual Solutions, and Innovation Compliance’s leadership team and other risk management and compliance committees such as the Compliance Risk Management Committee, and participate as a compliance representative on various business-based governance committees. Foster an environment that ensures strong communication and cooperation across the three lines of defense, including business line leadership, Legal, Audit, Compliance and other corporate stakeholders to facilitate transparency, balance and credible challenge. Sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance issues across business groups, legal entities, geographies, and jurisdictions; and ensure that escalated compliance issues receive immediate senior management attention.Create a culture of excellence by proactively attracting, retaining and developing a team of talented and diverse compliance professionals to support the execution of the Deposit Products Group compliance program. The successful candidate will work closely with other senior leaders across PVSI and the company in the development and execution of company risk management strategies. Accordingly, critical success factors will include the ability to develop partnerships with many business and functional areas, provide insight into the economic climate and related market developments and identify trends which may present opportunities or reflect gaps in the Company’s risk management execution/direction. The Candidate Leadership, integrity, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. It requires a leader with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.
10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 6+ years must include direct experience in compliance, operational risk management, or a combination of both 7+ years of management experience
Ability to articulate complex concepts in a clear manner Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy
Other Desired Qualifications
Extensive experience designing and executing enterprise compliance programs, including regulatory change management, risk identification and assessment processes, compliance issue management, new product/business review, complaint handling, compliance monitoring and reporting, compliance training. Expert-level knowledge of all applicable deposit product-related banking laws including but not limited to Regulation E, Reg CC, Reg D, Reg DD, UDAAP, Regulation P, GLBA, applicable FDIC regulations and associated compliance programs. Deep experience in the financial services industry with specific expertise working with large depository institutions. Deep understanding of the ever-evolving governance and regulatory environments as well as industry and compliance risk-related best practices. Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives. Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results. Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork. An ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making. Proven ability to cultivate relationships and collaborate with multiple stakeholders and constituencies, including business leaders, legal, audit and multiple U.S. and non-U.S. regulators. Proven experience establishing a large-scale vision, developing the strategy to support the vision, gaining consensus across key functional leadership areas through effective communication and successful delivery against goals and objectives. Experience driving large-scale organizational change. Proven ability to build and lead high-performing teams, ensuring proper staffing and expertise, and manage the establishment of major policies and relevant compliance programs across major business divisions within a large and complex organization. Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your team members the core values and behavioral expectations contained in Wells Fargo’s Vision, Values & Goals. Advanced Degree preferred (Masters, MBA, or JD). Location Other major Wells Fargo Hubs will be considered
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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