Full-time
Fraud Operations Specialist - LiliBanking - New York, NY

About Lili: Lili is an all-in-one banking app designed for freelance workers. Combining banking services with real-time expense tracking, tax tools, and financial insights, Lili empowers independent workers with the tools they need to stay in control of their finances while saving time and money. Led by serial entrepreneurs with 20 years of fintech experience, CEO Lilac Bar David and CTO Liran Zelkha, Lili is backed by Group 11, Foundation Capital, AltaIR Capital, Primary Venture Partners, and Torch Capital. Founded in 2018, Lili is headquartered in New York and serves customers in all 50 states. To learn more about Lili, visit Lili. co. About the job: If you're taking your first steps in the world of fraud prevention and see yourself as a true fraud fighter, passionate about fraud prevention, with a strong background and understanding of common fraud patterns in the US market - we’re looking for a Fraud Operations Specialist to join our growing Risk team. The Fraud Operations Specialist will be responsible for conducting reviews of suspected fraudulent activities on Lili’s platform, Review suspended accounts and assist with remediation on a case-by-case basis and provide support to the customer experience team with risk-related inquiries.
Requirements:
+1 Years of experience in fraud operations/investigations teams (financial institutions highly preferred). Good understanding of common fraud patterns in the US market. Good understanding of fraud operation workflows. Qualities for a successful candidate: Analytical mindset. Data analysis background and experience working with large datasets. Believe in our mission to empower freelancers Appreciate feedback and value honest, thoughtful critique Perform well in a fast-paced, startup environment Be a team player: team and impact come first Have the ability to work independently, as well as within a team on complex projects, cross-functional collaboration, and strategic decision-making. Maintain the mindset that no job is too big or small, and have the ability to do whatever it takes to get the job done well and efficiently

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