Full-time
Fraud Analyst - Banesco USA - Coral Gables, FL

Banesco USA is seeking a Fraud Analyst in the Risk Department.

Primary Job Duties Reviews customer accounts for the prevention and detection of potential fraud across all payment channels. Daily monitoring of Debit card fraud alerts and taking necessary action to protect customers and the bank. Identify fraud patterns through the monitoring of high-risk countries and merchants. Contribute to the creation of fraud rules by providing analytical data to support decisions. Facilitate weekly calls with external card fraud analyst at processor to ensure information flow and deliverable are met to mitigate fraud. Responsible for reviewing all alerts from external sources (ie..VISA CAMS, FICO) and ensuring proper actions are taken to mitigate fraud. Maintaining accurate records of all actions taken. Own and maintain the fraud transaction and alert databases to be used in fraud analytics. Performs outbound calls and/or send “Potential Fraud Alert” e-mails to customers in order to verify activity. Reconcile the Debit Card Fraud Disputes Claims with the Master Fraud Transactions Supports Operational and Business units of the bank on fraud related matters Prepares reports on a regular basis for the bank’s Risk Management organization Submit all confirmed fraud responses to First Data in a timely manner. Maintain knowledge of fraud situation in the industry. Adheres to all rules and parameters set by Risk Management and Security Areas. Reports risk information to the immediate supervisor in a timely manner and maintains supervisor informed of risk findings. Participates in team meetings and sharing of information, makes suggestions for improvements to fraud operations. Establishes and maintains the Prevention Procedures. Responsible for completing annual training program assigned. Support in Op. Risk fraud events that may require investigations. Responsible for completing annual training program assigned. Performs other functions and/or duties as assigned. Job Requirements Education: Bachelor’s Degree Business Administration, Criminal Justice or equivalent experience. Experience: Minimum of five (5) years of experience in the fraud monitoring unit in the banking or payment industry Strong knowledge of Banking Regulations such as COSO, SOX, FDICIA, GLBA, UCC, REG E Experience with the prevention and detection of card fraud using Fraud Risk Identification Service (FRIS) case management /alert system Proficiency and advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, Access, etc.) Strong analytical skills in order to detect and identify weaknesses in the bank’s systems and the ability to identify the root cause of the weakness. Analytical ability and competency in SQL query language and working with relational databases. Strong verbal and written communication skills, ability to communicate at all levels of the organization. Strong attention to detail and accuracy. Ability to work and complete task producing high quality results within a fast-paced environment. Must be bilingual in English and Spanish.

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