Full-time
Chase Card Services - Reporting & Analytics Business Analyst II - Senior Associate - JPMorgan Chase Bank, N.A. - Wilmington, DE

Job detailsJob TypeFull-timeFull Job DescriptionAbout This Position: The Reporting & Analytics Business Analyst II role will help establish a Reporting & Analytics pillar within the Loyalty Center of Excellence and use technological solutions to help drive strategic initiatives across Chase's Loyalty program. Working at the intersection of business and technology, you will interact with colleagues across various lines of businesses to learn about challenges and opportunities, and to translate that insight into high-quality solutions. While the role requires technological skills - including data management and data visualization - it also hinges on teamwork and leadership. This role will help drive the automation of legacy processes and create the tools to measure the performance of the business, enhance our Controls environment, and support key decisions to move the business forward. This role sits within the Loyalty team of Connected Commerce, a key business within Chase's Consumer & Community Banking group. Responsibilities: This role will help d rive automation of data insight and processes leveraging available data management tools (i.e., Alteryx) and reduce dependency on legacy methods. This responsibility includes designing, building, and implementing reporting for current and future business needs using latest visualization techniques and tools (i.e., Tableau). This person will i nteract regularly with internal business partners to understand their goals and priorities and to develop the right reporting to measure business performance and to i dentify opportunities to improve efficiencies and reduce risks by enhancing processes or implementing new tools. Qualifications:

BS/BA degree (preferred) or equivalent experience 3+ years of related experience within analytics, marketing, finance, or risk Experience evaluating business problems and conducting data analysis to devise recommendations Knowledge of SAS/SQL to query and analyze data from diverse data repositories ETL experience preferred (i.e., Alteryx) Demonstrated hands on experience modelling data and developing reports in Tableau Demonstrated proficiency with Microsoft Office (e.g., Excel, PowerPoint) Background in data management practices and handling of business and technology issues related to management of enterprise information assets and data quality framework Ideal Candidates Would Be Able to Do the Following:

Translate complex data into a consumable format and structure, and create robust and repeatable data ingestion processes with an eye for clean and artful design and presentations Demonstrate excellent analytical and logical thinking skills to understand and analyze complex business processes, identify risks, and define solutions Be results-oriented, resourceful, and a go-getter with attention to detail who adapts quickly to changing environments and needs and proactively bringing ideas to the table to drive improvements and engagement Promote a strong controls environment, adhere to risk/control, procedure, and process expectations, while appropriately delivering what's best for the customer Be a team player with strong collaboration skills, passionate about moving the business forward and supporting our teams and partners as needed to improve the customer experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans

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