Application Support Analyst, Trading Desk - T. Rowe Price - Baltimore, MD

Job detailsJob TypeFull-timeFull Job DescriptionA career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives. We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job. If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us. Overview This role supports the front office trading teams and their related workflows. We are looking for a candidate that can leverage their technical acumen to analyze and remediate complex issues impacting our trading desk. In addition to strong technical skills, the candidate should be able to conduct exceptional client-facing interactions with our trading teams and business partners. The candidate will be our first line of support for all trading and technologies incidents and, from start to finish, will be required to track and appropriately communicate out impacts to our end-users while an incident is being investigated. This position is co-located with our trading staff. Role summary and job responsibilities Configures, administers, upgrades, monitors, and supports trading applications and workflow. Responsible for service delivery across all technology domains and all consumers. Requires in-depth knowledge and expertise in their own job discipline and working knowledge of related disciplines Accountable for work of self, provides process and standards advice in area of specialty Works independently Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels Reviews the production readiness of technology solution implementations and application deployments and coordinates next steps across the involved teams Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts Effectively uses logic as a problem-solving tool Assists others when they need help and provides it in a positive way that promotes confidence Proactively helps team members/makes suggestions to improve practices May lead a small initiative within Operations Ability to work with large datasets to create ad-hoc reports Ensures each trade flows between modeling, order, and execution management systems Works directly with multiple vendors and brokers to maintain and enhance our trading technology application suite Business knowledge Possesses fundamental understanding of the tech industry and internal business units to enable navigation and understanding of impact Requirements Typically requires 2+ years of relevant experience Ability to analyze large datasets by creating complex SQL statements Broad knowledge of current technology trends. Strong communication skills, both written and oral. Must be available to support both pre and post market activities. Experience using Microsoft Office Suite Must be able to demonstrate high level of analytical and problem-solving skills T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits.Please view What We Offer to see what's available to you. As part of T. Rowe Price’s Health and Safety protocols, effective October 19, 2021, any US-based new hires, including interns will be required to be fully vaccinated against COVID-19 or have a valid medical or religious exemption from receiving a COVID-19 vaccine. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

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