AML Operations Support Sr. Business Analyst – Transaction Monitoring - Key Bank- Corporate - Buffalo, NY

The Anti-Money Laundering (AML) Operations Support team (AMLOS) is a support group within Key Enterprise Security Services (ESS) that is responsible for providing support, subject matter expertise, and analytics for AML, customer due diligence, and sanctions screening processes and applications. AMLOS partners with AML Operations, Risk Modeling & Analytics (RM&A), and Financial Crimes Governance (FCG) to help execute Key’s AML Compliance Program. AMLOS must develop and maintain knowledge of AML regulations and apply that knowledge to the support of AML systems and processes.

This position is a senior business analyst position within the Anti-Money Laundering Operations Support (AMLOS) team responsible for providing support within the Transaction Monitoring, Case Management, and Data Validation pillar. This position will be responsible for understanding impacts across AML applications supported and ensuring those impacts are accounted for, assessed, resolved, and documented.

This position actively participates in corporate projects that affect AML applications by providing AML system and data requirements, writing and executing test scenarios and communication plans. In addition, this position participates in activities such as GRC testing, AML model and data validation, data analysis, report writing, etc.

Relationship building within the Key Technology and Operations (KTO) organization, lines-of-business (LOBs), Financial Crimes Governance (FCG), Risk Modeling & Analytics (RM&A), Model Risk (MR), Internal Audit, Regulators and other internal ESS partners is a primary success factor. A strong background in technology systems, AML and OFAC regulations, and data analytics are also critical success factors.


Responsible for AML application(s) as assigned, when appropriate coordinating work efforts across AML applications, testing applications as appropriate, and understanding impact on AML processes and workflows, as well as interfacing with key stakeholders in Key’s AML organization.
Ability to analyze, identify and recommend appropriate solutions to complex system problems. Analysis includes operational impact, root cause analysis, cross application impact, and arrival at solutions that can be translated and communicated clearly to end users and key stakeholders.
Actively participate in enterprise projects that affect AML applications by providing AML application and data requirements and writing and executing effective testing plans.
Ability to use project management skills to drive completion of various tasks, including application changes, upgrades, issue remediation plans, 2 nd and 3 rd line of defense exams, etc.
Assist in developing reporting and metrics to measure the effectiveness of models, system performance, and AML Operations processes.
Work with subject matter experts and analysts in tuning systems, optimizing workflow, and other knowledge related activities designed to enhance effectiveness and efficiency.
Actively participate in the analysis of controls over AML applications and assist in developing controls to enhance processing within AML Operations and AML Operations Support.
Analyze application data and/or errors and provide feedback to AML Operations managers, RM&A, and FCG stakeholders regarding areas for improvement, driving toward resolution.
Ability to effectively partner, influence and negotiate with various senior lines of business partners, technology, compliance and external partners.
Demonstrate and maintain knowledge of industry trends and practices in AML Technology, Risk Management, Compliance, and Operations.

Bachelor degree in Business or related field
One of the following certifications preferred: Certified Anti-Money Laundering Specialist (CAMS), Certified AML and Fraud Professional (CAFP), Certified Fraud Examiner (CFE)
3+ years of experience in AML technology, operations, compliance, or audit roles (OR 7+ years of experience in progressively more responsible technology or risk management roles)
Strong background in AML technology (Oracle FCCM or ECM products preferred), operations, or risk management.
Proven ability assessing system problems and issues, identifying operational impact, conducting root cause analysis, and translating results to end users of the technology.
Experience participating in projects/initiatives (tracking tasks, issues and risks, defining requirements) for technology and processes.
Ability to develop and maintain metrics around service levels, quality, and key indicators to continuously enhance effectiveness and sustain program stability.
In depth knowledge of relational databases, queries, advanced use of MS Office toolkit for data collection and analysis.
Strong understanding of documentation standards and needs related to procedures, testing plans and results, report writing, root cause analysis, etc.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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