Automating Risk ProfilingData Can Improve Mitigation Without Harming Customer Experience
From new account entry to conducting transactions from multiple devices, organizations have to know their customers without burdening those with repetitive authentication and verification procedures, says Karl, co-founder and vice president of corporate development for Iovation.
During this interview, Karl discusses:
- Why reputation risk profiling is increasingly concerning for retailers and banking institutions;
- How organizations can balance risk mitigation with customer experience;
- The opportunities and challenges mobile devices are creating for transactional fraud prevention.
Karl plays an active role in defining Iovation's business strategy, technology partnerships and development of fraud-management services.
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